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Frequently Asked Questions

Question :

What cars are in the show?

Answer :

See over 500 of the newest  model year import and domestic vehicles, including several Texas debuts, alternative fuel/electric vehicles and concept cars at the Houston Auto Show. As soon as we know what vehicles are coming, we will post them on our site.
   

Question :

How much are tickets?

Answer :

Less than a movie!!! Adult tickets are $12.00 and $5.00 for children 6 to 12 years old when accompanied by an adult. It’s the best family entertainment value in Houston.
   

Question :

Do you offer discount coupons?

Answer :

Yes. You can pick up $2 off discount coupons at new car dealerships and right here on-line.  Restrictions do apply so read the fine print.
   

Question :

Do you accept credit cards on-site?

Answer :

Yes, we do accept credit card.
   

Question :

Can I get a refund?

Answer :

No. Tickets are non-refundable.
   

Question :

How much is parking?

Answer :

NRG Park charges $10.00 for parking.
   

Question :

Is there a Metro stop close by?

Answer :

Yes. METRO Rail guests should exit the rail and enter gate 2 on NRG Park off Fannin.  See http://www.ridemetro.org for route information.
   

Question :

Is there a taxi service?

Answer :

Yes, Yellowcab service 713-236-1111
   

Question :

Is there ADA Parking?

Answer :

Parking spaces and areas for guests with disabilities are available and located throughout NRG Park on a first-come, first-served basis. Disabled parking consists of two types, van and single-spaced. Curb ramps are featured at the entrance levels. Parking lots surrounding the facilities also have spaces available which are located in areas nearest to the buildings. All disabled guest parking is clearly marked with signage.
   

Question :

Do you rent wheelchairs or electric scooters?

Answer :

Yes. NRG Park rents wheelchairs and scooters from the First Aid station located in Lobby C.
There is a required deposit of: $50 – Wheelchairs and $100 - Scooters
The rental breakdown fee is as follows:
Wheelchairs:
1 hour for $10; 2 hours for $16; 3 hours for $20; 4 hours for $24 or all day for $35.
Electric Scooters:
1 hour for $20; 2 hours for $32; 3 hours for $40; 4 hours for $48 or all day for $70.

Rental availability is on a first-served basis. For more information, please call (832) 667-1705.  Prices are subject to change.
   

Question :

Is there a Lost and Found?

Answer :

Yes. Please report any lost items at the Guest Services booth located at Hall C Lobby of NRG Center or the Houston Auto Show office. Guests must call before coming to NRG Park to pick up any lost items to verify that the item has actually been turned in. To request information on a lost item, please call 832.667.1714.
   

Question :

What day is the best day to come to beat the crowds?

Answer :

Wednesday.
   

Question :

Can I leave and come back?

Answer :

Yes, make sure you get your hand stamped before leaving. 
   

Question :

Are cameras and videos allowed?

Answer :

Yes. However, tripods are not allowed.
   

Question :

Are pets allowed in the show?

Answer :

No, we do not allow pets.
   

Question :

Can you purchase cars at the show?

Answer :

No, you cannot purchase cars at the show, but you can shop, sit in and ask lots of questions without feeling pressured.  With so many new cars all under one roof, it's easy to compare prices and features, saving both time and money.
   

Question :

Can you purchase accessories at the show?

Answer :

Yes.  There will be a variety of products for sale.
   

Question :

Can I bring my own food and beverages into the Convention Center?

Answer :

No. All food and beverage must be purchased at NRG Park Food and Beverage locations.
   

Question :

Is there a Starbucks?

Answer :

Of course.  In addition, there is also Main Street Grill for burgers, chicken and fresh salads, Papa John's Pizza in case you are craving pepperoni and Smoke House Bar-B-Q which serves chopped beef sandwiches and giant baked potatoes.
   

Question :

Is there First Aid?

Answer :

Yes, in the Hall C Lobby.
   

Question :

Is there a dress code?

Answer :

All guests entering the Houston Auto Show must be appropriately dressed, including shirt and shoes. Guests wearing obscene, offensive or indecent clothing will not be permitted to enter. NRG Park reserves the right to determine what clothing is obscene, offensive or indecent without any liability. Don't forget to wear comfortable shoes!

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NRG Center
One NRG Park
Houston, TX 77054
(832) 667-1400