Frequently Asked Questions
1What cars are in the show?
See over 500 of the newest model year import and domestic vehicles, including several Texas debuts, alternative fuel/electric vehicles and concept cars at the Houston Auto Show. As soon as we know what vehicles are coming, we will post them on our site.
2How much are tickets?
Less than a movie!!! Adult tickets are $12.00 and $5.00 for children 6 to 12 years old when accompanied by an adult. It’s the best family entertainment value in Houston.
3Do you offer discount coupons?
Yes. You can pick up $2 off discount coupons at new car dealerships and right here on-line. Restrictions do apply so read the fine print.
4Do you accept credit cards on-site?
Yes, we do accept credit cards.
5Can I get a refund?
No. Tickets are non-refundable.
6How much is parking?
NRG Park charges $12.00 for parking.
7Is there a Metro stop close by?
Yes. METRO Rail guests should exit the rail and enter gate 2 on NRG Park off Fannin. See http://www.ridemetro.org for route information.
8Is there a taxi service?
Yes, Yellowcab service 713-236-1111
9Is there ADA Parking?
Parking spaces and areas for guests with disabilities are available and located throughout NRG Park on a first-come, first-served basis. Disabled parking consists of two types, van and single-spaced. Curb ramps are featured at the entrance levels. Parking lots surrounding the facilities also have spaces available which are located in areas nearest to the buildings. All disabled guest parking is clearly marked with signage.
10Do you rent wheelchairs or electric scooters?
Yes. NRG Park rents wheelchairs and scooters from the First Aid station located in Lobby C. There is a required deposit of: $50 – Wheelchairs and $100 - Scooters The rental breakdown fee is as follows: Wheelchairs: 1 hour for $10; 2 hours for $16; 3 hours for $20; 4 hours for $24 or all day for $35. Electric Scooters: 1 hour for $20; 2 hours for $32; 3 hours for $40; 4 hours for $48 or all day for $70. Rental availability is on a first-served basis. For more information, please call (832) 667-1705. Prices are subject to change.
11Is there a Lost and Found?
Yes. Please report any lost items at the Guest Services booth located at Hall C Lobby of NRG Center or the Houston Auto Show office. Guests must call before coming to NRG Park to pick up any lost items to verify that the item has actually been turned in. To request information on a lost item, please call 832.667.1714.
12What day is the best day to come to beat the crowds?
13Can I leave and come back?
Yes, you can leave and come back on the same day, just make sure you get your hand stamped before leaving.
14Are cameras and videos allowed?
Yes. However, tripods are not allowed. Any major video equipment must be approved at the Show Office. News media is required to register under press credentials or visit the Show Office for a media pass.
15Are pets allowed in the show?
No, we do not allow pets.
16Can you purchase cars at the show?
No, you cannot purchase cars at the show, but you can shop, sit in and ask lots of questions without feeling pressured. With so many new cars all under one roof, it's easy to compare prices and features, saving both time and money.
17Can you purchase accessories at the show?
Yes. There will be a variety of products for sale.
18Can I bring my own food and beverages into the Convention Center?
No. All food and beverage must be purchased at NRG Park Food and Beverage locations.
19Is there a Starbucks?
Of course. In addition, there is also Main Street Grill for burgers, chicken and fresh salads, Papa John's Pizza in case you are craving pepperoni and Smoke House Bar-B-Q which serves chopped beef sandwiches and giant baked potatoes.
20Is there First Aid?
Yes, in the Hall C Lobby.
21Is there a dress code?
All guests entering the Houston Auto Show must be appropriately dressed, including shirt and shoes. Guests wearing obscene, offensive or indecent clothing will not be permitted to enter. NRG Park reserves the right to determine what clothing is obscene, offensive or indecent without any liability. Don't forget to wear comfortable shoes!